Managed IT Services

What are Managed IT Services?

Managed IT Services

Managed IT Services for small and medium-sized businesses include outsourcing their technology operations, either fully or in a comanaged arrangement, to a Managed Service Provider (MSP). Services typically include infrastructure monitoring and management, cloud services, cybersecurity, and compliance. The employees also receive remote helpdesk tech support and local MSPs can also provide onsite assistance.

Contracts usually include a flat monthly fee based on services rendered and number of users. This allows for predictable costs and budgeting. Managed IT services differ from "break/fix" which involves hiring an MSP or technician only when IT issues arise. Another option is hiring in-house IT staff to oversee and maintain their hardware, applications, and network.

For your free consultation, call us at 865-588-9823

Managed IT Services for Businesses

Paxis Technologies Advantage

Since 1981, Paxis Technologies has provided companies with a commitment to excellence in customer satisfaction and IT expertise. We understand businesses face hardware malfunctions, outdated software, network connectivity problems, and system integration issues that disrupt operations. Additionally, they must protect against cybersecurity threats, be prepared for data backup and disaster recovery, and remain in compliance with their industry regulations.

To stay ahead of all those pressures, our team partners with you, to ensure your IT infrastructure is always maximized and secure. We strategically advise innovative solutions which help your business run smoothly and efficiently and are based on your industry, and the company's structure.

Our managed IT services are tailored to your needs instead of one-size-fits-all packages, reducing unnecessary expenses. Additionally, transitioning to our managed services causes minimal disruption due to our methodical planning and onboarding process.

Managed IT Services Onboarding Meeting

New Customer Onboarding Planning Meeting

Managed IT Onboarding Process

Transitioning to our managed services causes minimal disruption due to our methodical planning and onboarding process.

Paxis Technologies Managed Services Benefits

24/7 Security Monitoring

Get round-the-clock monitoring and alerting to address any IT issues quickly

Increase Productivity:

Ensure your network is always running at peak performance

Strategic Consulting

Receive expert advice and proactive planning for your IT infrastructure

Mitigate Risk

Protect your business from cyber threats with our robust security solutions

Fast Assistance

Our expert US-based technician team answer your calls whenever needs arise. Rely on responsive, on-site & remote support

Microsoft 365 Management

Outlook, Word, Excel & PowerPoint, and OneDrive Cloud storage

Dedicated Account Manager

Ensure alignment with regular meetings to discuss what is working well, risks or gaps, and your organizational changes

User Security Awareness Training

Program for your staff designed to identify and evade the latest cyber threats

Cost Savings

Reduce unexpected IT emergencies and expenses with our comprehensive, fixed-fee managed services

Managed IT Services Include:

Cybersecurity

24/7 network and dark web monitoring & user security awareness training.

Compliance

Meet HIPAA, GDPR & FTC compliance regulations and secure your data.

Cloud Services

Microsoft 365 Suite to increase productivity.

VoIP Phone Services

Cost-effective Voice over Internet Protocol communication system.

Managed IT Services

Fixed-fee comprehensive IT security and infrastructure management.

Business IT Support

Technicians and engineers available for on-site and remote needs.

Building Tech Solutions

Structured cabling, video surveillance & Internet Provider sourcing.

Testimonial from Managed Services Customers

I have been working with Paxis for years now, the have kept us up and running flawlessly and every time there is an issue, they always treat it as a priority and get it handled right away. I highly recommend them.

Josh Loftis General Manager
Steel Plate Fabricators

We made the move to Paxis about six months ago, and it’s honestly been one of the best decisions we’ve made for our company. They guided us through the transition every step of the way, making what could have been a stressful change feel smooth and manageable. Through our experience with Paxis, it’s clear they take the same level of care with both big and small issues, which has been incredibly reassuring.
Having a local team has made a huge difference for us, and I’ve come to rely on their quick response and ability to send knowledgeable, qualified technicians on-site when needed. Our team members have consistently commented on the positive attitudes and professional demeanor of the technicians they’ve worked with, which speaks volumes about the culture at Paxis. Additionally, their team, and ours have worked closely together to tailor their services to meet our small business needs—and they continue to adapt as those needs evolve. I highly recommend Paxis to any company, big or small, looking for an IT partner they can genuinely trust.

Rose Yoder Management
NAI Koella RM Moore Commercial Real Estate
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Get in Touch

Contact us to schedule a free security and performance assessment to identify vulnerabilities and bottlenecks. We're ready to protect, boost, and grow with your company.