IT Company in Knoxville TN

What Sets Paxis Technologies Apart

An "IT Company" comes in many different shapes and sizes. They span from a single technician working from their garage, a national technology retailer, or a helpdesk team providing remote support from another country. Paxis Technologies is a Managed Services Provider (MSP) providing East Tennessee businesses with customized solutions to increase their productivity and strengthen their security.

What sets Paxis Technologies apart is our people, customer service, and commitment to empower customers with the optimal technology for their business. Each company faces its own combination of pressures such as hardware or software issues disrupting staff, cybersecurity fears, compliance regulations, and organizational changes. Our goal is to strategically provide each customer with customized managed IT services and one-time projects to maximize their operations and mitigate risk. Our dedicated engineers, technicians, account managers, and support staff are highly trained and ready to assist with a friendly, helpful demeanor.

Managed IT Services from local Knoxville office

Customized Solutions for East TN Businesses

Since 1981, Paxis Technologies' headquarters have operated in Knoxville, TN. Our robust team of engineers, technicians, account managers, and support staff has transformed along with the East Tennessee area. Our staff is entirely US-based so you can expect to work with local experts knowledgeable of your needs. We provide IT services and onsite support from Johnson City, to Cookeville, and south to Chattanooga. We specialize in advising and supporting a broad range of industries. We serve medical, legal, manufacturing, finance, non-profits, real estate, construction, and others.

To be an asset to such diverse customers, our focus is to build a solid understanding of each company's technology infrastructure and processes. A thorough assessment is conducted to uncover vulnerabilities and inefficiencies. We then work closely with the customer's leadership to align with their priorities and future direction. At that point, we recommend customized IT solutions to maximize their unique operations. Each Paxis Technologies managed services contract is also tailored to include what is most beneficial to each organization.

Our Commitment to Your Success

Cost-efficient IT Management

For less than the cost of a hire, you get an entire IT department. Avoid the chaos and high expenses associated with unexpected technical failures.

Customized Solutions

Our services range from one-time projects to long-term, strategic and proactive managed services. We don't push customers into a "one-size-fits-all" packages.

Local Account Manager

Regularly meets with you to understand your business, discuss what's working well, and any risks or gaps.

Co-managed Arrangements

We partner with your in-house IT staff to supplement services and projects.

Enhanced Local Support

Engineers and technicians from our Knoxville office are available to help quickly when issues arise.

East TN Service Area

Onsite support from Johnson City, west to Cookeville & south to Chattanooga.

Managed IT Services

We offer a full range of technology solutions based on your needs, for a one-time project or strategic, long-term managed services. They can also be fully managed by our team or co-managed with your internal IT staff.

Cybersecurity

24/7 network and dark web monitoring & user security awareness training.

Compliance

Meet HIPAA, GDPR & FTC compliance regulations and secure your data.

Managed IT Services

Fixed-fee comprehensive IT security and infrastructure management.

Cloud Services

Microsoft 365 Suite to increase productivity.

VoIP Phone Services

Cost-effective Voice over Internet Protocol communication system.

IT Support Helpdesk

Technicians and engineers available for on-site and remote needs.

Building Technology Solutions

Structured cabling, video surveillance & Internet Provider sourcing.

What local TN customers are saying:

Very, very professional with great attention to customer service and detail. I've been working with Paxis for a couple of decades now and am so glad they are here. Most recently, they helped get me up and running after I fried my computer. The team there rocks!

Rebecca Bryant Owner
Bryant Research

The Paxis Technologies team set up our new office IT and did an awesome job! Highly recommend!!

Dustin Daniels General Manager
East TN Heat & Air

They helped me with some syncing issues I was having with OneDrive. They corrected the issue fast and gave me advice on what to do after we spoke. Highly recommend Paxis!

Christopher Shudick De Maximis Environmental Project Management

Get in Touch

Contact us to discuss your technology needs. We offer free security and performance assessment to identify vulnerabilities and bottlenecks. We're ready to protect, boost, and grow with your company.

Paxis Technologies - Headquarters
5430 Hilton Industrial Way
Knoxville, TN 37921

Phone: 865-588-9823

Office Hours: Monday - Friday, 8 am to 6 pm
After-hours service available

Call us now for a Free Consultation at 865-588-9823 or fill out the form & our staff will contact you soon!

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